Privacy Policy
Effective Date: January 1, 2025
Introduction
Welcome to SuperToil. Protecting your privacy is a priority for us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our platform.
1. Information We Collect
1.1 Personal Information
- Account Information: When you sign up, we collect your name, email address, phone number, and password.
- Profile Information: Service professionals may provide additional details such as business name, service categories, licenses, certifications, and photos.
1.2 Usage Data
- We gather details about your interactions with the platform, including services viewed, professionals contacted, and booking history.
- Cookies and similar technologies help us track your usage patterns and preferences.
1.3 Device and Log Information
- We collect information such as IP address, browser type, and operating system from your device.
- Logs record the date, time, and pages you access.
2. How We Use Your Information
2.1 To Provide and Enhance Services
- Manage your account and facilitate transactions.
- Communicate about your account, bookings, and customer service inquiries.
- Tailor your experience with relevant services and professionals.
2.2 For Marketing and Promotions
- Deliver promotional materials, newsletters, and exclusive offers.
- Assess and refine our marketing efforts.
2.3 For Security and Compliance
- Detect and prevent fraudulent or harmful activities.
- Fulfill legal obligations and enforce our terms of service.
3. Information Sharing and Disclosure
3.1 With Service Professionals
We share your contact and booking details with the professionals you hire to ensure service delivery.
3.2 With Third-Party Service Providers
Your information may be shared with providers assisting with data analysis, marketing, and operational support.
3.3 For Legal Obligations
Information may be disclosed in compliance with legal requirements or valid public authority requests.
4. Data Security
We apply technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage method is completely secure.
5. Your Rights and Choices
5.1 Access and Update
Manage your account details via the platform’s account settings.
5.2 Opt-Out
Unsubscribe from marketing communications through the instructions in our emails.
5.3 Data Deletion
Request account and data deletion by contacting us at support@supertoil.com.
6. Changes to This Privacy Policy
We may revise this policy periodically. Updates will be reflected on our platform with the effective date clearly noted. Continued use of the platform constitutes acceptance of changes.
7. Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out to us:
SuperToil
Email: support@supertoil.com
By using our platform, you confirm your understanding and agreement with this Privacy Policy, including the ways we collect, use, and share your personal information.